HONG KONG, Oct. 30, 2026 /PRNewswire/ — AXA Hong Kong and Macau (“AXA”) received eight accolades at The Hong Kong Insurance Awards 2026, comprising 3 Winner of the Year awards and 5 Top 3 awards, making it one of the most awarded insurers of the year. The awards span a broad range of categories across AI and advanced analytics, financial consultant excellence, product and service innovation, customer service, ESG and sustainability, employee benefits and integrated marketing. These achievements underscore AXA’s commitment to innovation and service excellence, and to creating long-term value for customers, business partners and the wider community.
AXA Hong Kong and Macau received eight accolades at The Hong Kong Insurance Awards 2026, making it one of the most awarded insurers of the year.
The awards received include:
Winner of the Year:
AI & Advanced Analytics Excellence Award
Most Innovative Product/Services Award (General Insurance) – “Satisfaction Guarantee” Protection
Outstanding Integrated Marketing Excellence Award (Life Insurance) – Fear No Challenge, Protect What Matters
Top 3:
Excellence in ESG and Sustainability Award
Outstanding MPF/Employees’ Benefit Product/Service Award
Outstanding Customer Services Award (General Insurance)
Outstanding Agent of the Year – Jan Ng (Finstyle J Agency)
Outstanding Young Professional of the Year – Intermediary – Janice Cheung (ACME Stanley Cheung Agency)
Sally Wan, Chief Executive Officer, AXA Greater China and AXA Global Private, said, “We are honoured to receive these awards, which reflect the dedication of our colleagues and financial consultants and the breadth of excellence across our business. From AI and product innovation to customer service, financial consultant excellence, sustainability, employee benefits and integrated marketing, these recognitions affirm our commitment to continuous innovation and delivering meaningful value for our customers and communities. We will continue to build on this momentum to elevate customer experience and strengthen our capabilities to meet customers’ evolving needs.”
Organised by The Hong Kong Federation of Insurers, The Hong Kong Insurance Awards celebrate outstanding achievements and innovation across Hong Kong’s insurance sector. Since their inception in 2014, the awards have recognised insurers and industry professionals for their forward-looking initiatives, innovative solutions, commitment to customer excellence, and contributions to the sustainable development of the industry.
About AXA Hong Kong and Macau
AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.
As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.
We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. Our overall Sustainability Strategy, with emphasis on nature protection, inclusive protection and social resilience, provides a foundation for integrating environmental, social and governance considerations across our business. We are proud to be the first insurer to address the importance of mental health through different products and services and thought leading iconic research. Committed to shaping a sustainable future, we contribute in diverse ways through three distinct roles – as an investor, an insurer and an exemplary company.
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