The Immigration Department said people can arrange for damaged or lost Hong Kong identity cards and travel documents to be replaced, without needing to to make an appointment, at Immigration Department headquarters or any branch office during business hours.
The Primary Healthcare Commission has set up medical stations at all temporary shelters from 8am to 8pm to handle basic medical assessments, treatments for minor injuries, medication refills based on records, referral and psychological support for non-emergency cases.
The Department of Health and Hospital Authority sent teams overnight for initial on-site checks, with more than 250 private doctors and 250 other healthcare workers from public and private sectors assisting.
The 24-hour mental health hotline 18111 has increased staffing to address emotional distress arising as a result of the worst fire in modern Hong Kong history
Social Welfare Department staff, including social workers and clinical psychologists, have been stationed at shelters and hospital help desks to provide welfare aid and emotional support for the injured and families.
Due to school closures from the fire and traffic, all Integrated Children and Youth Service Centres in Tai Po remain open all day to care for children of affected parents.
