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Airbnb homes in on boutique hotels, grocery deliveries

Xenia. W by Xenia. W
21 May 2026
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Airbnb, facing tighter local regulations on short-term home rentals, has announced it is adding boutique hotels, car rentals and grocery delivery to its app in an attempt to transform itself into a one-stop travel shop.

Wednesday’s announcement of the rollout marks the latest step in Airbnb’s push to capture more of the travel spending that currently flows to competitors like Booking.com and Expedia.

This evolution – 18 years after the company’s scrappy beginnings in San Francisco – is one of Airbnb’s answers to increasingly tough restrictions on short-term rentals in key markets.

In December, Spain hit the company with a 65-million-euro fine over more than 65,000 non-compliant listings, and Barcelona decided not to renew thousands of rental licences when they expire in 2028.

New York has banned nearly all short-term private rentals since 2023, and Paris stepped up its crackdown on illegal listings in 2026.

“Travel shouldn’t just be convenient. It should be meaningful,” CEO Brian Chesky said in a statement. “The best trips help you explore, learn, and come home a little different than when you left.”

The updated app adds grocery delivery through Instacart in more than 25 US cities, as well as airport and train station transfers and luggage storage services in more than 160 cities worldwide.

The platform will also offer car rentals, though the company has not yet named its partners.

Chesky outlined the new features at a presentation at the company headquarters in San Francisco.

“We know that a home is not right for every type of trip, like if you’re booking last minute, you’re staying for just one night, you’re on a quick business trip, or when you’re searching for an Airbnb, like in New York, and none are available… Boo,” he said, joking about the restrictions in the Big Apple.

“In this case, the best option might just be… hotel! That’s right, I said it,” Chesky added, as Airbnb employees clapped.

He argued that boutique and independent hotels account for 60 percent of hotel rooms around the world and his company wants to team up with them.

“They want an ally, they want a platform designed just for them, so they can compete with the chains,” he said.

The app is also getting a range of artificial intelligence features, including a virtual support assistant available in 11 languages.

Airbnb posted revenue of US$2.68 billion in the first quarter of 2026, up 18 percent from a year earlier. (AFP)

Tags: BusinessFinance
Xenia. W

Xenia. W

Xenia is a Hong Kong–based writer and content creator focusing on financial markets, policy and the city’s evolving economic landscape. With over ten years of experience in higher education and tourism‑related projects, she specialises in transforming complex information into clear, reader‑friendly insights for both professional and general audiences. ​ Drawing on a background in bilingual Chinese–English translation and editing, Xenia writes across topics including Hong Kong and US stocks, market structure, macro trends and how policy shifts affect everyday investors.

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