The event highlights AI-native email innovation, enterprise email security and stronger partner collaboration across Hong Kong and Macau
HONG KONG, Nov. 3, 2026 /PRNewswire/ — As artificial intelligence (AI) accelerates enterprise digital transformation, email is evolving beyond traditional communication into a platform connecting business information, intelligent workflows and security. On 28 October 2026, Coremail and Ingram Micro jointly hosted the Synergy & Innovation: 2026 Coremail & Ingram Micro HK Partner Exchange in Hong Kong, bringing together business partners and prospective customers to explore Coremail’s latest AI-powered email products, enterprise email security solutions and new opportunities across Hong Kong and Macau.
Coremail and Ingram Micro Strengthen Hong Kong Partnership with Focus on AI and Email Security
The closed-door event featured product presentations, technical insights and in-person exchanges, offering participants a closer look at Coremail’s latest developments in intelligent workplaces, email security and enterprise communications. Discussions also explored how these solutions could address local business requirements and support organisations across the market.
Coremail AI: Bringing Intelligent Workflows to Enterprise Email
Joseph Zhou, Coremail’s Chief Customer Representative in Hong Kong, opened the presentations with an overview of the company’s background, technological expertise, global presence and product strategy. Founded in 1999, Coremail has built more than two decades of experience in enterprise email technology and now serves over 20,000 organisations and more than one billion end users worldwide.
Sean Huang, Senior Director of Overseas Products at Coremail, then introduced the vision and applications of Coremail AI, demonstrating how AI Agent technology can be integrated into enterprise email to improve information processing and everyday productivity.
The Coremail AI-Native Secure Email System adopts a multi-Agent collaborative architecture covering six core scenarios: email categorisation, calendar scheduling, email approvals, email productivity, email analytics and system administration. By enabling AI Agents to understand user intent, plan tasks and execute workflows, the system can autonomously coordinate meetings, conduct in-depth searches across complex email conversations, and perform intelligent email analysis and categorisation. This transforms enterprise email from a conventional communication tool into an intelligent workspace that supports productivity and business collaboration.
To further enhance integration, Coremail brings AI capabilities to four core modules: email, calendar, contacts and user management. Through the Model Context Protocol (MCP), the system connects email with enterprise business applications, breaking down information silos and enabling cross-platform collaboration. It also supports a CLI-driven model for direct interaction with email system functions across five key user-level scenarios: email, calendar, contacts, users and account management, enabling more flexible and intelligent business workflows.
Coremail also supports multiple large language models and flexible deployment options, allowing organisations to select AI applications and deployment approaches that align with their business needs and information security requirements.
CACTER AI-Native Email Security: Responding to Evolving Cyber Threats
As cybercriminals increasingly use AI to develop more sophisticated attacks, phishing, impersonation and business email compromise (BEC) are becoming harder to detect. Organisations therefore require more comprehensive approaches to email security.
Another key focus of the event was CACTER, Coremail’s independent email security brand. Its AI-native security portfolio includes CACTER AI-Native Secure Email Gateway, Email Data Leak Prevention (EDLP), and Secure Email Relay, helping organisations strengthen threat protection, safeguard sensitive information and secure cross-border communications.
Built on its proprietary Nerves 2.0 neural network platform, the CACTER AI-Native Secure Email Gateway integrates an anti-phishing Agent, large language model-based semantic understanding and multimodal detection capabilities. It is designed to identify sophisticated AI-generated phishing emails, malicious content concealed in encrypted attachments and spoofed links, with a reported spam detection accuracy of up to 99.8%.
Coremail also introduced its Email Archive and Email Delivery system, highlighting their applications in regulatory compliance, email management and high-volume message delivery.
Strengthening Partner Collaboration Across Hong Kong and Macau
Coremail and Ingram Micro will continue to strengthen their collaboration by providing partners with support across solution design, technical consultation, system deployment and data migration. These capabilities aim to help partners address customer requirements and explore new business opportunities in Hong Kong and Macau.
Coremail noted that AI is creating new possibilities for enterprise email, while secure, reliable and flexible communications infrastructure remains essential to digital transformation. Looking ahead, the company will continue integrating AI into its enterprise email and security solutions while strengthening its partner ecosystem to deliver smarter, safer and more efficient communication experiences for businesses across Hong Kong, Macau and beyond.
For more information, please visit: www.coremail.ai
About Coremail: Coremail is a leading enterprise email and collaboration solutions provider with over 27 years of innovation in secure communication technologies. Serving over 20,000 enterprise customers and supporting over 1 billion end users, Coremail is recognized for its stability, scalability, and AI-driven capabilities, with solutions widely adopted across government, finance, education, healthcare, and energy sectors.
