Powering 160,000 hours of discovery at MIT.nano

Each year, more than 1,500 researchers rely on over 200 tools and instruments at MIT.nano to pursue experiments that span MIT’s disciplines, collectively generating 160,000 hours of work across 88,000 instances of tool use. Behind this activity is an operational framework that must discretely coordinate access, maintain fairness, and keep research moving without friction.Managing such a dynamic environment requires more than a scheduling calendar. An automated reservation system serves as the connective tissue of the facility, balancing demand across diverse user needs while supporting the practical realities of a shared lab space. Researchers arrive at MIT.nano with different workflows, safety requirements, and administrative needs, yet the system must present a seamless experience. Integration with MIT’s broader digital infrastructure, from onboarding and authentication to safety training and billing, ensures that access is both efficient and compliant, reducing barriers so researchers can focus on their work.A system for the modern eraOver the past three years, during a period of rapid growth in both equipment and facility usage, MIT.nano undertook a transition to a new platform designed to scale with demand while maintaining operational continuity. The effort reflects an ongoing commitment to evolving infrastructure that supports the pace, complexity, and collaborative spirit of modern research.The importance of robust laboratory management systems has long been recognized at MIT. For decades, researchers in the Microsystems Technology Laboratories (MTL) and the Materials Research Laboratory relied on the CORAL lab management platform to reserve and manage shared instrumentation. Jointly developed by MIT and Stanford University and introduced in 2003, CORAL represented a significant advance over the text-based system it replaced. But by the time MIT.nano adopted CORAL in 2018, active development had slowed, and the platform was beginning to show its age, most visibly through the absence of modern web and mobile interfaces expected by today’s users.To address these limitations, MIT.nano has transitioned to NEMO, an open-source laboratory management system originally developed at the National Institute of Standards and Technology. NEMO centralizes scheduling, communication, and operational logistics into a single platform that manages tool reservations and user access while supporting facility growth. Its modular architecture and plugin framework allow for extensive customization, enabling the system to evolve alongside the needs of a large, shared research environment.“Over time, NEMO was replicating core functionalities of CORAL while introducing new features that CORAL simply could not support,” explains Thomas Lohman, senior software and systems manager at MTL and a long-time contributor to CORAL’s development. “The question became whether to continue patching the old system or adopt this new platform that already had a lot of the features we use daily, as well as an active community continually improving it.”For MIT.nano leadership, modernization was about more than replacing an aging tool. “We needed a system that centralizes everything a facility user depends on — policies, tool documentation, training workflows, and communications — within a user-friendly, mobile-accessible environment,” says Anna Osherov, associate director for Characterization.nano, who led the evaluation and transition effort. “Just as important was making sure the platform enhances the experience for both users and staff.”Collaborating at MIT and with shared access facilitiesMIT.nano collaborated closely with Mathieu Rampant, NEMO project lead and CEO of Atlantis Labs, to adopt the community edition of NEMO, an extended version enriched by contributions from a growing global user base. The open-source model ensures that improvements developed at MIT.nano benefit the broader research community, reinforcing a shared ecosystem of innovation. “The NEMO community is expanding rapidly, and many new features originate directly from facility users and administrators,” says Rampant. “That collaborative model allows improvements to propagate quickly while giving institutions a sense of ownership in the platform’s evolution.”NEMO introduces modern features long requested by MIT.nano researchers, including mobile access, improved transparency, and streamlined workflows. Facility users can now monitor their own tool usage and consumables, customize notifications, register for training, join real-time equipment waitlists, report issues, and communicate with staff, all through a unified dashboard. What was once distributed across multiple systems is now centralized, reducing friction in day-to-day lab operations.Launching a new platform at the scale of MIT.nano required careful planning and sustained collaboration. The system needed to support multiple facility types, integrate with existing MIT infrastructure, and accommodate a diverse set of instrumentation workflows. “Features that work well in a typical characterization lab can quickly become a burden in a more chemically active environment like the cleanroom,” explains Jorg Scholvin, associate director of Fab.nano. “Relying on researchers to log in using personal devices and Duo authentication, for example, would be impractical in that setting.”To address these challenges, MIT.nano collaborated with MIT Information Systems and Technology Associate Vice President Olu Brown and Senior Director for Infrastructure Operations Marco Gomes and their teams to streamline integration between MIT systems and NEMO for cleanroom users. “The availability of modern APIs allowed us to connect very different systems efficiently and deliver a convenient, seamless, and productive experience in the lab,” says Scholvin.The result is a platform that now processes thousands of reservations, communications, and operational actions daily. “We truly value the partnership with MIT.nano and appreciate the collaboration throughout this effort,” says Gomes. “It’s been a great example of teams working together to deliver something meaningful for the research community.”As one of the largest shared-access facilities deploying NEMO, MIT.nano has played a central role in advancing the platform’s capabilities, both by helping shape its development and by demonstrating a model that is scalable and effective for other facilities and research centers nationwide. Enhancements first created to meet MIT.nano’s needs are now leveraged by other facilities adopting NEMO across the globe.