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HANOI, Vietnam, May 20, 2025 /PRNewswire/ — KONE, a global leader in the elevator and escalator industry, has been awarded the Sao Khue Award 2025 for its smart service robot application programming interface (API) solution. This recognition marks the company’s second Sao Khue Award, following its first win in 2023 for the KONE 24/7 Connected Services innovation. Organized by the Vietnam Software and IT Services Association (VINASA), this annual award is among the most prestigious honors in Vietnam’s information technology sector, and this year set a record with 198 awarded solutions.
King Cheng, Managing Director of KONE Vietnam, says: “Receiving our second Sao Khue Award is not just an honor – it is a testament to our unwavering commitment to people flow innovation and impact. Through cutting-edge technology such as service robot API and deep collaboration with partners, we are proud to be shaping cities in Vietnam that are not only more connected and efficient, but also more livable for generations to come.”
KONE’s service robot API leverages Internet of Things (IoT) technology to connect autonomous robots with the company’s elevator control system, enabling them to call elevators and navigate seamlessly across multi-floor buildings. By utilizing real-time data on elevator position, direction, and operational status, the API ensures smooth, efficient robot movements. This technology is ideal for service-intensive environments such as hospitals, medical facilities, hotels, and airports, supporting various service robots such as cleaning, delivery, and ushering.
Currently being pioneered at Phenikaa University Hospital (Hanoi), the API-enabled delivery robots transport medicines and medical supplies 24/7 across different hospital floors via the cloud-connected KONE MiniSpace™ DX class elevators. This innovation significantly reduces staff workload, allowing medical teams to focus on patient care.
As part of the broader KONE digital platform, the API services are hosted on the Amazon Web Services (AWS) cloud platform, offering seamless access to KONE equipment and data. This cloud-based approach ensures scalability, reliability and cost-effective integration with existing digital infrastructure. Like its other digital solutions, KONE’s API service is certified to ISO 27001:2022 standards for information security management, providing robust data security and cybersecurity. This makes it a reliable solution for enhancing automation and operational efficiency in high-traffic environments.
Aligning with the green and digital transformation trend supporting Vietnam’s sustainable development goals, KONE has actively introduced practical innovations such as KONE DX digital elevators, KONE 24/7 Connect predictive maintenance solution, and KONE UltraRope® ultra-light carbon fiber elevator cables. In 2024, KONE received the industry’s first LOTUS Green Product Certification from the Vietnam Green Building Council for all its 18 elevator and escalator products. That same year, it was featured in the Top 50 Corporate Sustainability Awards by Nhip Cau Dau Tu magazine, acknowledging its commitment to environmental sustainability and technological innovation in creating smarter, green building solutions.
About KONE
At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2024, KONE had annual sales of EUR 11.0 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. (HEL: KNEBV).
